FAQ’S & POLICIES

FAQ’S

  • To ensure the best results from your treatment, please arrive with clean skin, free of makeup or lotions. If you're undergoing a facial or a peel, it's advisable to avoid exfoliating products or retinoids for at least 48 hours before your appointment. For injectables, avoid alcohol, blood-thinning medications, and supplements that may increase bruising a few days prior.

  • The longevity of results varies depending on the treatment. For injectables like Botox, results typically last 3-4 months. Dermal fillers can last 6-18 months, depending on the area treated and the type of filler used. Skincare treatments like chemical peels or microneedling may require a series of sessions for optimal results, with maintenance treatments recommended.

  • Your post-treatment skincare regimen is crucial for maintaining results. We recommend using gentle, hydrating products that support skin healing. Avoid harsh exfoliants or active ingredients like retinoids and vitamin C for at least a week after your treatment unless otherwise advised by your provider.

  • Downtime varies by treatment. Most treatments have minimal downtime, but some, like microneedling or chemical peels, may cause redness or peeling for a few days. Your provider will give you specific aftercare instructions to minimize downtime and ensure optimal healing.

  • The frequency of treatments depends on your skin goals and the specific treatment plan. For injectables, follow-up sessions are typically every 3-6 months. Facials and skincare treatments can be scheduled monthly or seasonally, depending on your needs.

  • Yes, combining treatments is often recommended to enhance results. During your consultation, we can create a customized treatment plan that may include a combination of facials, peels, and injectables tailored to your skincare goals.

  • We accept all major credit cards, debit cards, and cash. Payment is due at the time of service. We also offer financing options through third-party providers for certain treatments.

  • Yes, we offer consultations to discuss your skin concerns, treatment options, and goals. During the consultation, we'll assess your skin and recommend a personalized treatment plan.

  • Patients must cancel or reschedule an appointment at least 36 hours in advance. A $100 fee will be charged to no show appointments or cancellations made after the 36 hour cancellation period.

  • Yes, we tailor our treatments to suit all skin types and tones. During your consultation, we’ll assess your skin and recommend the safest and most effective treatment options for you.

  • It’s best to avoid wearing makeup for at least 24 hours after most treatments to allow your skin to breathe and heal. If you must wear makeup, opt for mineral-based products that are less likely to clog pores.

  • If you're late, we’ll do our best to accommodate you, but your treatment time may be shortened to ensure we stay on schedule for other clients. Please try to arrive on time to enjoy the full experience.

  • Maintaining a consistent skincare routine at home is key to prolonging the results of your treatments. We recommend using high-quality, professional-grade products suited to your skin type and concerns, along with sunscreen daily to protect your skin.

POLICIES

  • We do not offer refunds on services rendered or skincare retail. Results may vary from person to person and the outcome cannot be guaranteed. Patients are responsible for further treatments needed to achieve further results. We do not offer cash refunds on any services purchased and not yet rendered however we will offer credit towards other services.

  • All specials and discounts are based on regular individual prices. One special or discount per person per treatment. Specials cannot be combined with any other offer. Specials or discounts are not transferable.

  • Yes, we offer consultations to discuss your skin concerns, treatment options, and goals. During the consultation, we'll assess your skin and recommend a personalized treatment plan. Consultations are $50 for a 30 minute appointment. The consultation fee is non refundable.

  • Patients must cancel or reschedule an appointment at least 36 hours in advance. A $100 fee will be charged to no show appointments or cancellations made after the 36 hour cancellation period.

  • We accept all major credit cards, debit cards, and cash. Payment is due at the time of service. We also offer financing options through third-party providers for certain treatments.

  • If you're late, we’ll do our best to accommodate you, but your treatment time may be shortened to ensure we stay on schedule for other clients. Please try to arrive on time to enjoy the full experience.

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